Second Chance at East Aurora, East Aurora, New York.

If I could give a ZERO rating I would. The ladies that "assisted" my co workers with a cat today should be ABSOLUTELY ASHAMED of themselves. I completely understand abiding policies trust me, I have to abide my own company's, however you told my co worker (that works in separate building) that someone would need to pick the cat up if interested to help him and vet him due to his injury and being feline +. When I called for the 4th time today, I was able to speak to someone. I was told that they put the cat to sleep 20 minutes ago and that they 1.) heard all my voice mails about me wanting to pick up the cat and help and 2.) that you called my other co worker and informed her that the cat passed away, which they DID NOT!!!!! When I asked why they did not return my voice mail the lady on the phone stated it was basically my co worker's job to inform me to pick up the cat or else he would be put to sleep....UHM ...THAT'S WHY I CALLED AND LEFT VOICE MAILS!!!
This poor cat never even had a chance! RIP Garfield :(